SERVICES

Three levels that build on each other.

We think about digitalisation in three levels — strategy, implementation, support. You can start at any of them, and go as far as it makes sense to you.

WHY THREE LEVELS

Because the problem
rarely sits where
it hurts.

When a shop does not talk to the accounting system, that is rarely a shop problem. When a CRM goes unused, that is rarely a CRM problem.

Behind an operational symptom there is almost always a question of strategy, and before that a question of architecture. We keep the three levels apart deliberately — so it is clear which question you are answering right now, and which one comes after it.

Where you start depends on where you stand today. Some clients arrive with an open strategic question. Others arrive with a half-finished implementation that needs help. Both are legitimate.

THE THREE LEVELS

From concept through to lasting support.

LEVEL 01

Strategy and advice

We examine processes, settle questions of architecture and develop a realistic plan. Workshop-based, aimed at results.

  • Digitalisation workshop
  • Software and systems advice
  • Architecture and design
  • Strategy sparring
  • Compliance advice
LEVEL 02

Implementation and integration

We build what we recommend. Microsoft 365, WordPress and WooCommerce, ERP migration, cloud telephony, n8n automation, e-invoicing.

  • Microsoft 365 and cloud identity
  • WordPress and WooCommerce
  • ERP implementation and migration
  • Cloud telephony and CRM integration
  • Automation with n8n
  • E-invoicing and compliance
LEVEL 03

Support and service

Things do not stop when the project does. We train teams, document reproducibly and remain your contact for new requirements.

  • Training and knowledge transfer
  • Managed advice and sparring
  • Standardised service packages
  • Long-term partnership
STARTING POINT AND COMBINATION

You do not have to book all three levels. But you can.

TYPE 01 — COMPACT

Strategy only

You want to know where you stand and what makes sense. We give you a workshop and a prioritised list of actions. You handle the implementation yourself, or a partner of your choosing does.

TYPE 02 — CLASSIC

Strategy + implementation

You come with an open question, we design and build it with you. The most common route: we start with a digitalisation workshop and carry on from there.

TYPE 03 — ONGOING

All three levels

You want a steady sparring partner who designs, builds and stays reachable in the long run. Including after the project has formally ended.

LIMITS

What we deliberately do not do.

NO LICENCES

We do not sell software licences, hardware bundles or helpdesk contracts. We sell clarity and delivery — nothing else.

NO BIG-FIVE PROJECTS

We are not a large-project consultancy. Corporate migrations with twenty-person teams are not our business. We work with owner-run SMEs.

NO MARKETING CONSULTING

Purely marketing questions with no underlying process or system need are not a fit for us. If that is what you are after, we are glad to recommend a specialist agency.

Not sure yet where you want to start?

That is exactly what the first conversation is for. Thirty minutes, free of charge, no obligation. We work out with you where your question belongs — and say honestly whether we can help.